Under fire south Essex rail operator c2c says more than 1500 additional passengers have registered for a smartcard just a month after a new automatic compensation scheme was launched.
That represents a 10% growth in registered users, exceeding all expectations.
Nearly 3,000 customers received some form of automatic compensation for delays to their journeys during February, despite the new scheme only launching towards the end of the month.
The highest amount paid out to a single passenger for the first two weeks was over £7.50.
All passengers who have registered for the scheme will be automatically compensated for the delays they experienced during March, the first full month of the scheme, in mid-April.
Full details are available HERE